Learning Designer

Charitable Learning Experience Designer

Note:

Fidelity will not provide immigration sponsorship for this position.

As a Learning Experience Designer on the Charitable Learning team, you are responsible for writing content and designing and developing impactful learning solutions to meet the needs of the business’s skills gap. You will work directly with subject matter experts to build content with your expertise in technical writing, instructional design methodologies, adult learning principles, and ADDIE.

We are looking for individuals to join our team in modernizing how associates perform and learn by defining the learner’s experience and exploring technological capabilities that promote growth, scale, and efficiency.

You will write content and develop learning solutions that address business skills gaps. You will collaborate with subject matter experts, apply instructional design models, and utilize learning authoring tools to create engaging, learner‑centric experiences.

You hold a Bachelor’s degree (or equivalent) and bring at least five years of experience in technical writing, instructional design, and content development across online, classroom, and virtual learning environments within a corporate setting—preferably in financial services or non‑profits. Your deep knowledge of adult learning principles enables you to create learner‑centric experiences that incorporate sound instructional methodologies with practical application.

• Proven instructional design skills to build learning materials and assess mastery.
• Proven writing skills by creating procedures and collateral to help learners accomplish tasks.
• Excellent written, grammatical, verbal, and presentation skills.
• Proven presentation skills and comfort leading training sessions.
• Experience managing multiple projects concurrently through completion and consistently taking initiative.
• Ability to simplify complex concepts or technical tasks and deliver clear, grammatically correct instructional materials.
• Experience using learning authoring tools such as Adobe Creative Cloud, Domin Know, Articulate 360, Novo Ed, or similar.
• Strong collaboration skills with subject matter experts and stakeholders to collect content and ensure accuracy and effectiveness.

The Charitable Learning team supports learning and policy and procedure documentation for Fidelity Charitable. The team works in agile sprints and leads the design and development of learner‑centered, digital‑first experiences, collaborating closely with the Charitable Technology team, internal subject matter experts, and senior leaders to improve associates’ skills and deliver better client outcomes.

Fidelity Charitable is a public charity that sponsors the largest national donor‑advised fund program. Since 1991, it has introduced thousands of donors to the benefits of using a donor‑advised fund to meet philanthropic goals. Fidelity Charitable is governed by an independent board and hires Fidelity Investments as the service provider to support all operations.

Fidelity is transitioning to a full‑time onsite working model through a phased rollout across regions and roles. Some roles and locations currently require 100% onsite presence, while others require less. Onsite expectations may evolve as the rollout continues. This transition does not apply to fully remote roles.

Category:
Training

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement‑related financial activities, and the rules and regulations of numerous self‑regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain criminal histories.