Manager of Event & Meetings

What You Will Have An Opportunity To Do

The Event & Meetings Manager is responsible for managing small, medium and large‑scale meetings. After event space is allocated, this position prepares all event documentation and coordinates with the Client Meeting Planner, property departments, and Program Team to ensure consistent, high‑level service throughout the pre‑event, event, and post‑event phases of programs. The Manager will also provide support for Event Planners & Coordinators.

This is a hybrid position located at Benchmark Hospitality at Deloitte University.

• Ensures precise execution of group events by coordinating all operating departments to deliver required services, including but not limited to arrival and departure, meeting room set‑ups, audio‑visual/production needs, special individual needs, diagrams, special events, and transportation.
• After a space is booked by the Scheduling team, discovers proactively, communicates, and coordinates all operational aspects required.
• Must be thoroughly familiar with all aspects of the facility to maximize effective utilization of the facility.
• Must constantly fulfill the general, unique, or special meeting objectives of each client and ensure each meeting/event meets that client’s particular objectives, needs, and requirements.
• Maintains positive relationships by ensuring open communication and timely updates with all departments to better meet the clients’ requirements.
• Communicates frequently with the Meeting Planner to ensure expectations are met or exceeded, solving problems and suggesting alternatives when necessary.
• Coordinates all aspects of the client’s needs by utilizing departmental services, along with services provided by local vendors who may offer services and/or products as requested.
• Communicates updates to reflect the accuracy and status of all meeting requirements and attendee counts, enabling operational departments to accurately meet the clients’ needs. After BEOs are distributed to all departments, maintains accurate and up‑to‑date information by continually updating operation departments of changes by following change process procedures whenever changes to a meeting have occurred.
• Take a proactive approach toward guest and planner satisfaction.
• Performs necessary administrative tasks, including distribution of event orders, reports, filing, forecasting operational logistics through a 30/60/90‑day data process, etc.

• Awesome Employee Focused Culture with many Associate Events!
• Closed many weekends and most holidays - 10 days of holiday pay.
• Up to 14 Vacation & Sick days per year.
• Weekly pay.
• Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
• Free Lunch in our newly remodeled Associate Cafeteria.
• Eligible for Medical Insurance and other benefits within 30 days of employment.
• Employer matching 401(k).
• Tuition Reimbursement.
• Free parking on‑site.
• Free uniforms and we will clean them!
• Benchmark Hospitality hotel discounts.

• 2 years’ experience in event operations, event planning or event coordination required.
• 1 year experience as Catering, Event or Operations Manager required.
• Strong computer skills. Highly proficient in Microsoft Excel and Outlook. Proficient in Word and PowerPoint. Microsoft Teams and One Note experience are desirable.
• Strong knowledge of Event, Sales, and Catering systems required. INFOR experience is desirable.

$ - Based on Experience

$ - Based on Experience

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.