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Senior Support Engineer

Job in Roanoke, Denton County, Texas, 76299, USA
Listing for: Insight Global
Full Time position
Listed on 2025-12-02
Job specializations:
  • IT/Tech
    Systems Engineer, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $/yr

Direct message the job poster from Insight Global

Location: 100% ONSITE in Roanoke, TX

Pay Range: $80,000-$100,000

Duration:
Direct hire with the client

REQUIRED EXPERIENCE
  • Experience working in an MSP environment
  • In-depth knowledge of Active directory and security management
  • Proficiency in Office 365 deployments including Sharepoint, One Drive, and Teams
  • Experience with in the 7 layers of the OSI model, specifically layer 3, 6 and 7 (Network Layer, Presentation layer, Application layer)
  • Experience with cyber scanning, incident response, or vulnerability management tools
  • Experience with in Powershell scripting, use of different Powershell modules on a regular basis
POSITION RESPONSIBILITIES

An employer based in Roanoke TX is looking for a Level 2 IT Support Engineer to join their growing MSP organization. This person will partner alongside Level 1 engineers to support various client infrastructure. This person will hold a variety of responsibilities including managing system security including Active Directory roles and permissions, they will help design and support customer cloud and virtualized environments, they will install LAN, WAN, mobile, and other systems infrastructure, and help to analyze and isolate issues and provide solutions.

They will also support various internal applications including Sentinel One, Datto BCDR, Datto RMM, Cyber

QP, SAAS Alerts, and other security-related applications. This is a full time, permanent role sitting on site 5 days a week. This role is posted at $80-$100,000/yr base salary (before benefits) based on tenure, skillset, background, and certifications.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Technology
  • Information and Media
  • IT System Operations and Maintenance
  • Computer and Network Security

Referrals increase your chances of interviewing at Insight Global by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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Position Requirements
10+ Years work experience
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