AI & Robotics Support Associate

Overview

We are seeking a highly motivated AI & Robotics Support Associate to join our team. The ideal candidate will be responsible for providing system support operations, assisting staff in learning and integrating new systems, and ensuring a seamless user experience with our AI and robotics systems. This role necessitates hands‑on learning and a strong operational background to effectively support various levels of users.

As a support expert, you will play a crucial role in enhancing the efficiency of our operations and contributing to the overall success of our organization.

• Assist in the installation and configuration of AI and robotics systems
• Provide hands‑on training to staff and end‑users on system functionalities
• Troubleshoot and resolve technical issues related to systems operation
• Collaborate with engineering teams to facilitate system enhancements
• Develop and maintain technical documentation for training purposes
• Monitor operational performance and report on system metrics
• Support the integration of new technologies into existing workflows

• Basic understanding of programming languages relevant to AI and robotics
• Strong analytical and critical thinking skills
• Ability to work in a fast‑paced environment

• Experience in AI and robotics system implementation and support
• Familiarity with machine learning principles
• Knowledge of cloud computing and data analytics tools