Lead Data Center Critical Facilities Engineer

JLL empowers you to shape a brighter way
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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

• Communicate with the customer on a routine basis.
• Supervise and direct the maintenance staff on shift, monitor their performance, and ensure efficient completion of service requests.
• Provide training and supervision to enhance the capabilities of the operations staff, including instruction in maintenance, safety, and troubleshooting procedures.
• Implement and oversee the preventative maintenance program, schedule maintenance tasks with minimal disruption to building services and ensure inventory is maintained.
• Author operational documents such as MOPs, SOPs, EOPs, etc.
• Create operational reports both recurring and ad hoc.
• Manage the Change Control process.
• Manage contracted maintenance work and repairs, schedule vendor resources, ensure timely completion, and fulfillment of agreement / warranty obligations.
• Monitor and conduct preventive maintenance on all building systems, including fire/life safety, HVAC, electrical, and emergency backup systems.
• Comply with hazardous materials storage and disposal policies to maintain a clean and safe workplace.
• Manage inventory of tools and supplies, submit purchase‐order requests, and develop sources for stock materials.
• Oversee activities of contractors working within the building and maintain records of building rounds and readings.
• Train contractors on critical functions and work to be performed, including incident response protocols.
• Lead the Incident Management process, understand emergency escalation procedures, and participate in incident investigations. Create incident sequence of events and lessons learned documents.
• Ensure all staff and contractors are familiar with the Critical Facility Work Authorization process.

• Hands‑on experience working in a data center or critical facility, including Fire & Life Safety Systems, HVAC Systems, Automation, Access Control, UPS & Battery Systems, Emergency Generators, Fuel Systems, and Switchgear, preferred.
• High School diploma or GED equivalent.
• 5+ years of related work experience, including supervisory experience.
• Operating Engineers license (SMA) or equivalent.
• Certification as a Universal Technician for CFCs (or within 90 days of employment).
• Working knowledge of computer applications including Word, Excel, Outlook, Teams.
• Excellent verbal and written communication skills.
• Valid driver’s license and reliable transportation.
• Work location is onsite.

• Corrigo experience.
• MCIM / Salesforce experience.
• Zendesk experience.
• Service Now experience.
• NFPA 70E.
• CPR / AED / First Aid.
• OSHA 10.
• OSHA 30.
• Data Center Industry certifications such as Data Center Certified Associate, Certified Mission Critical Operator, etc.

• Walking large, campus‑like settings.
• Lifting a minimum of 50 lbs.
• Climbing stairs and navigating rooftops to access equipment.
• Using ladder up to 30 ft and working from heights.
• Ability to climb a ladder with a 300‑lb weight limit.
• Must be able to work different schedules.
• Must be able to work holidays.
• Must be able to respond to site emergencies.
• Ability to walk, climb, bend, kneel, lift, stoop, and work overhead.
• Must be able to work outdoors in all seasons.

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• FMLA at 100% of salary after 1 year of employment.
• Paid Time Off and Company Holidays.
• Compensated for Holidays worked.
• Pay differential for night shift employment.
• Early access to earned wages through Daily Pay.

On‑site – ROANOKE, TX

Jones Lang LaSalle (JLL), together with its…