Mitigation Lead Technician
Listed on 2026-05-24
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Management
Operations Manager, Program / Project Manager
Benefits
- Free uniforms
- Opportunity for advancement
- Training & development
- Paid Training
- Career Advancement Opportunities
- Competitive Compensation
- Health Insurance
- Referral Program
- Employee Assistance Program
- Paid Time Off
- 401K with Company Match
As our Mitigation Lead Technician
, you will work closely with our Mitigation Project Coordinator and Mitigation Director to schedule projects and lead our skilled and dedicated staff through each project from start to finish. With your exceptional communication skills and ability to build strong relationships with customers, adjusters, and other participants, you will ensure that every project is completed to the highest standard and on time.
As a true problem solver, you will not only manage existing projects but also be responsible for selling new projects and developing scopes of work needed to mitigate the loss and organize the job site. With your strong understanding of Xactimate and DASH software, you will be responsible for managing these programs and ensuring that every project is executed seamlessly.
This position is a fit for you if you’re a proactive and detail-oriented individual with a passion for delivering exceptional service.
Responsibilities- Inspects new job opportunities
- Sells and signs up new opportunities for service
- Works with Mitigation Project Coordinator to schedule projects
- Develops project scopes
- Manage Client, adjuster, and other participants' communication
- Direct assigned team members on job sites
- Develop and Monitor job workflows
- Organize sub-contractors as needed on the job site
- Order vendors as needed for the job site
- Manage job site issues
- Manages DASH job files assigned to you
- Estimate jobs in Xactimate
- Create the final Invoice in Xactimate
- Other duties as required
- Relevant experience in emergency restoration (required)
- Sales experience (required)
Excellent verbal, written, and presentation skills (required) - Full-time position
- IICRC certifications, including but not limited to WTR, ASD, AMRT, FSRT
- Ability to work independently and multitask in a busy environment.
- High School Diploma, GED or equivalent.
- Strong management, delegation, planning, and leadership skills.
- Must have Valid Drivers' License
- Able to lift a minimum of 50lbs
- Use estimating software like Xactimate
- Frequent walking, standing, bending, and twisting
- Clean shave face for use of respirator per OSHA regulations
- Working in tight or confined spaces
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