Warehouse Supervisor

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

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Shift

Hours:

Monday–Friday 7:00 AM – complete. Flexibility in schedule may be required based on business needs, including working different hours or days.

Location:

Onsite at our facility in Roanoke, TX. No remote or hybrid work available.

Role

Description:

The Warehouse Supervisor is responsible for hiring, termination, direction, and performance management of associates. They oversee functional areas such as receiving, shipping, returns, picking, packing, checking, stocking, order filling, returns, and the management of the cage/vault. They also verify and maintain records of outgoing shipments of controlled substances to customers and ensure all safety guidelines and DEA regulations are followed.

• Directs the workflow, motivates, trains, and monitors the performance of warehouse associates.
• Monitors work processes and makes suggestions for modifications to increase and improve productivity, efficiency, and accuracy while improving costs; implements changes as directed or needed.
• Supports compliance with all appropriate policies, procedures, safety rules, and DEA regulations.
• Coaches employees to support their development in the role.

• Supervises receipt of merchandise, ensuring only products intended for the Distribution Center are accepted, and ensures daily logs are accurate.
• Oversees staff in counting, weighing, and identifying items being shipped; checks materials against invoices, bills of lading, customer orders, and similar documents.
• Oversees staff in filling orders, double‑checking, and shipping controlled substances with the assistance of cage/vault clerks or order fillers.
• Maintains all records of the delivery process such as time, date, quantity, source, and destination of materials shipped.
• Oversees manifests of routes and departures to ensure customers receive merchandise in a timely manner.
• May interact with customers to resolve delivery or order‑filling issues.
• Ensures maintenance of records documenting order‑filling process such as quantity, size, strength, and NDC numbers.
• Oversees the quality of packing, protecting breakable items to ensure merchandise arrives satisfactorily.
• Ensures maintenance of detailed records documenting incoming and outgoing controlled substances into the cage/vault area.
• Responsible for associates in their area of responsibility; tracks attendance, monitors performance, and manages overtime.
• Performs related duties as assigned.

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar vocations generally obtained through completion of a four‑year bachelor's degree program or equivalent combination of experience and education.

Normally requires a minimum of two (2) years of directly related and progressively responsible experience.

• Ability to communicate effectively as a leader, both orally and in writing.
• Good decision‑making skills.
• Basic mathematical skills.
• Good analytical skills.
• Good leadership/coaching skills.
• Good interpersonal skills.
• Working knowledge of warehouse operations.
• Strong organizational skills; attention to detail.
• Knowledge of computers and proficiency with Outlook, PowerPoint, Word, and Excel.
• Ability to establish and maintain positive working relationships with distribution center associates; foster teamwork.
• May require proficiency to operate a reach truck.
• Must be willing to work extended hours, take part in weekend on‑call rotation as needed to meet productivity goals and provide emergency service to customers.
• Must be willing to participate in physical inventory if scheduled.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’…