Administrative Assistant - Floater

This position is Full Time. The schedule is 8:00 AM - 4:30 PM
or 8:30 AM - 5:00 PM;
Monday - Friday (with half hour lunch). Or 8am to 5pm with an hour lunch, depending on the needs of the program.

The ideal candidate will have strong customer service skills and will enjoy assisting individuals who may have mental illness or developmental disabilities. The successful candidate will be proficient of Microsoft Office/Excel, honor client rights, and be able to project a positive/professional image under pressure.

supports the Developmental Disabilities (DD) Care Coordination Programs to include preparing/retrieving invoices for Assistive Technology and Environmental Modification (program providing grab bars, walkers, wheelchairs, etc.), completing denial letters, and obtaining and tracking receipts.

• Maintaining documentation and tracking expenditures in collaboration with Business and Finance department and preparing summaries of usage. Maintain an updated list of providers for staff and families.
• Enter data into ASCEND and WaMS, in addition to printing information from both systems to be scanned into the electronic health record (EHR).
• Assist case managers in reaching hard to contact families; transferring calls when case managers are in the field; filing and scanning to support case managers.
• Track and prepare transfers in and out of the CSB to include completion of Transfer Checklist and follow through to ensure documentation is received in a timely manner.
• Responsible for gathering documentation necessary in order to ensure a determination regarding eligibility for the waiver wait list occurs judiciously.
• Assist in securing releases.
• Run Millennium/SQL based reports to determine if any outstanding balances exist for DD Care Coordination services. Run Millennium/SQL reports to monitor service expectations for case management staff. Attend program staff meetings with DD Care Coordination to receive updates related to program and provide clerical assistance to staff as determined.

This position is a floating position dividing time between ACC DD Care Coordination and CYFS DD Care Coordination in a manner that best meets the needs of both programs as determined by division directors.

• Education
  :
  High school diploma or GED required.
• Experience
  :
  One (1) year of previous clerical or administrative assistant experience.
• Safe Driving Record: Candidates must have a valid Virginia driver's license with a safe driving record (no more than two moving violations in the last three years and no criminal violations in the last five years).
• Background: Candidates will be required to submit to a criminal background check.

• Working with clients
  :
  This role supports agency staff and clients, which is critical for the work that we do. In serving our clients, each day BRBH makes a difference in our community.
• Great co-workers:
  Our staff work hard and support each other in a team atmosphere.
• Day schedule: Our programs are open Monday - Friday, day shift.
• Work/Life Balance: we have a great Paid Time Off policy - 21 days annually, which starts accruing on your first day, plus 10 paid holidays.

is one of forty Community Services Boards established under the Code of Virginia to provide comprehensive services for individuals who have mental health disorders, developmental disability, or substance use disorders. We are charged also with continuously monitoring and evaluating our services to ensure their cost effectiveness and applicability to current citizen needs. BRBH operates multiple programs throughout the Roanoke Valley with over 350 employees working to provide or support our services.

We are proud to have served our community for over 50 years. Blue Ridge Behavioral Healthcare maintains a drug-free workplace and equal opportunity employment. This position is located in Roanoke, VA.