Risk and Operations Coordinator

Job Summary

The Risk and Operations Coordinator performs professional and technical work supporting organizational compliance, risk management, and administrative operations. This position coordinates claims, insurance documentation, regulatory tracking, safety initiatives, records management, and operational administrative functions to ensure efficient, compliant, and well-documented services. Additionally, participation in major Town events, particularly those the department supports, and active participation on the Safety Committee, are required.

Direction is given by the HR/Risk Management Director.

• Coordinate incident reporting, claims tracking, follow-up actions, and documentation
• Maintain insurance records, renewals, and correspondence with carriers
• Monitor regulatory requirements and compliance deadlines
• Coordinates safety programs, training documentation, and reporting
• Assist with workers’ compensation and incident reporting documentation
• Maintain risk management files, certificates of insurance, and logs
• Prepare reports, spreadsheets, and correspondence
• Coordinate meetings and employee communications
• Maintain confidentiality and compliance with applicable laws and policies
• Purchase Card reconciliation for HR/Risk Management and Capital Projects
• Serves as Records Management Clerk for HR/Risk Management and Capital Projects.
• AP and budget tracking for HR/Risk Management and Capital Projects.
• Assist with onboarding, offboarding, and personnel file management.
• Support recruitment processes (posting jobs, scheduling interviews, tracking candidates)
• Maintain data accuracy in HRIS/payroll systems
• Support benefits administration and employee inquiries

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Associate or bachelor’s degree in risk management, safety, or related field AND two (2) to four (4) years of experience in administrative, compliance, risk, HR, or operational support work. Equivalent combinations of education and experience may be considered.

• Experience in local government or public sector administration
• Experience supporting audits or regulatory compliance
• Knowledge of insurance, claims management, or safety programs
• Certified Notary Public or the ability to obtain certification within six (6) months of the date of hire
• Successful completion of PRIMA Leadership Academy within one (1) year of hire.
• OSHA 10 certification or the ability to obtain within six (6) months of the date of hire