Office Manager

We are a growing residential re-roofing company committed to quality workmanship and top-tier customer service. We value our team above all else and believe our people are central to our success. By joining Cenvar, you gain the stability of working in an essential and recession-proof industry while growing your career with a company that prioritizes people and champions our core values of Grit, Efficiency, Servanthood, Positivity, Integrity, Growth, and Self-Discipline.

As the Office Manager, you serve as the operational anchor of our team, ensuring the office runs with precision and dependability. You will manage essential administrative and clerical functions, translating your sharp attention to detail into a seamless experience for both our staff and our customers. This role is built for a proactive professional who excels at prioritizing tasks in a fast-paced environment while maintaining a focus on quality and execution.

You’ll join an energetic, mission-driven team that rewards efficiency and values a positive, engaged workplace culture.

• Answer and route high-volume telephone calls, process mail, and handle essential clerical tasks like filing, data entry, and faxing.
• Maintain accurate customer accounts and record data using our CRM system with conciseness and precision.
• Schedule material deliveries via work orders and communicate dates or changes clearly to customers.
• Communicate daily with Project Coordinators and subcontractors to obtain job updates and ensure the field and office are aligned.
• Create and maintain work schedules and complete work orders for subcontractor crews.
• Enter manufacturer warranties into computer systems and ensure information is communicated to the appropriate parties.
• Provide excellent service by exhibiting a warm, friendly, and professional demeanor at all times.

• Must be punctual, friendly, and professional with an unwavering commitment to dependability.
• Comfortable handling high-volume calls with proper telephone etiquette.
• Strong computer skills are required, including a typing speed of at least 35 WPM and proficiency in Google suite.
• A background check free of felony convictions.
• Proven ability to multitask and remain organized in a fast-paced office environment.
• Health, dental, vision, and life insurance (available after 60 days).
• 401(k) participation with 4% employer matching contributions.
• Paid every week
• 8 paid company holidays per year
• Tuition-free college courses through our Education Program (up to $7K/year) and reimbursement for approved professional/personal development books.
• Exclusive discounts on roofing, gutters, repairs, solar, and windows.

The pay range for this role is:

21 - 21 USD per hour (Cenvar Residential Roanoke)