Administrative Assistant

The City of Roanoke is seeking an Administrative Assistant to perform a wide variety of progressive administrative work within the Police Department. Responsibilities include routine and complex administrative and technical tasks that require interpretation, judgment, and appropriate process determination.

High school diploma or GED required;
Associate degree preferred (not required). 3 to 5 years of related experience in business or administrative support, or equivalent education and experience.

This is a non‑exempt position.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

Performs a wide variety of progressive administrative work across varying departments related to the specialized function to which assigned. Work is performed under general supervision.

• Participate in a wide variety of division or department projects by researching or providing relevant information.
• Handle routine administrative or technical assignments such as payroll time entry, purchasing, new hires, voice transcription review, and basic data entry.
• Develop proficient habits for data collection and report generation using spreadsheet and database management software packages.
• Review existing policies and recommend improved procedures.
• Assist with budget preparation and monitor budget expenditures.
• Collect and compile information and prepare basic statistical reports.
• Provide information to the public or direct requests to the appropriate department.
• Arrange meetings and conferences; make appointments for the direct‑report supervisor.
• Assemble required documents and information for the direct‑report supervisor.
• Compose and type letters and memoranda in conformance with City policies independently from brief instructions.
• Establish and maintain filing systems and office procedures; keep confidential files.
• Interact with the public over the phone on a daily basis and provide answers to basic fact‑finding questions relating to incident reports.

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or GED;
Associate degree preferred. 3 to 5 years of related experience and/or training in a business, administrative support or related field, or equivalent combination of education and experience.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; talk or hear. Occasional standing and walking. Must regularly lift and/or move up to 10 pounds. Requires ability to adjust focus.

Noise level in the work environment is usually moderate.