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Front Desk Receptionist

Job in Roanoke, Roanoke County, Virginia, 24016, USA
Listing for: Crandall & Katt Attorneys & Counselors at Law
Part Time position
Listed on 2026-06-17
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant, Clerical
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Admin Assistant, Clerical
Job Description & How to Apply Below
Position: Front Desk Receptionist - 25 hrs/week
Description

About the Role

Position offers 25 hours per week with benefits. We are seeking a professional, compassionate, and customer-focused Receptionist to serve as a member of our front desk team. This role is ideal for someone who enjoys helping others, thrives in a quiet environment, and takes pride in creating positive client experience.

Key Responsibilities
  • Assist clients, visitors, and vendors with professionalism and courtesy
  • Answer, screen, and direct incoming calls while providing exceptional customer service
  • Support clients with empathy and professionalism during sensitive situations
  • Communicate effectively with attorneys and staff regarding client needs and concerns
  • Manage incoming and outgoing mail, packages, and deliveries
  • Perform clerical tasks including processing mail and faxes, scanning documents, and data entry
  • Maintain a clean, organized, and welcoming reception area and office common spaces
What We're Looking For
  • Strong customer service and communication skills
  • Professional, dependable, and detail-oriented
  • Comfortable multitasking and prioritizing when necessary
  • Proficient with Microsoft Office, email, and web-based applications
  • Positive attitude and team-oriented mindset
  • Values community involvement and enjoys coordinating and participating in volunteer, outreach, and community events
Requirements

Qualifications

Required
  • High School Diploma or GED
  • 1+ years of clerical, reception, customer service, or office support experience
Preferred
  • Experience in a law firm, professional office, or client-facing environment
Language
  • English required
  • Bilingual candidates are welcome to apply
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