Concierge

4402 Pheasant Ridge Road, Roanoke, Virginia 24014

The concierge/receptionist performs a variety of administrative support duties including:

• Greeting all visitors to the community
• Answering the telephone, transferring calls to appropriate party, and taking accurate messages
• Monitoring walkie‑talkie, door security system and fire panel as needed
• Monitoring resident sign‑in and sign‑out log and visitor registration log, filing and making copies
• Filling out and logging service request forms for residents and/or staff
• Keeping front desk and lobby area clean and neat at all times
• Selling meal tickets and accounting for them via payroll deduction or personal check
• Ensuring building security by checking entrances/exits and monitoring logs
• Attending in‑services and staff meetings as required
• Assisting with coordinating van schedule for residents
• Following confidentiality policies regarding release of resident information
• Performing supportive office functions for all departments, including filing, typing, and making copies

Completes all other duties as assigned.

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed, and professional in appearance; dress in a professional manner
• Must have experience in administrative functions
• Must answer phones in a polite and professional manner
• Must be organized and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co‑workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi‑task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in‑services and staff meetings

• 401k + Full‑time & Part‑time benefits packages
• Training, development & career laddering
• Great work‑life balance
• Flexible scheduling

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry, offering independent living, assisted living, and memory care in 45+ locations across the United States.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.