Concierge Evenings

4414 Pheasant Ridge Road, Roanoke, Virginia 24014

• Greet all visitors to the community
• Answer the telephone, transfer calls to appropriate party, and take accurate messages
• Monitor walkie‑talkie, door security system and fire panel as needed
• Monitor resident sign‑in and sign‑out log and the visitor registration log
• Complete administrative support functions such as filing and making copies
• Fill out and log service request forms for residents and/or staff
• Keep front desk and lobby area clean and neat at all times
• Sell meal tickets and account for payroll deduction or personal check
• Ensure the security of the building by periodically checking entrances/exits and maintaining resident logs
• Attend in‑services and staff meetings as required
• Assist with coordinating van schedule for residents
• Follow confidentiality policies regarding release of resident information
• Perform supportive office functions for all departments, including filing, typing, and making copies
• Complete all other duties as assigned

• Must possess a high school diploma or GED
• Must be considerate, neat, well‑groomed and professional in appearance
• Must dress in a professional manner
• Must have experience in administrative functions
• Must answer phones in a polite and professional manner
• Must be organized and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co‑workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi‑task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in‑services and staff meetings

• 401k
• Full‑time & part‑time benefits packages
• Training, development & career laddering
• Great work‑life balance
• Flexible scheduling

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.