Production Administrative Assistant

Overview

Are you organized, detail‑driven, and energized by keeping operations running smoothly? At Groundworks, North America’s leader in foundation solutions, our Production Administrative Assistants are essential partners to our field and leadership teams—providing the coordination, accuracy, and follow‑through that keep projects on track. From scheduling support and paperwork management to communication and data accuracy, your work directly supports our crews and ensures a seamless customer experience.

If you thrive in a fast‑paced environment and want a stable role with growth opportunities at a nationally respected company, this position is built for you. The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction.

Support administrative needs of a busy customer service‑based industry.

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order to include scheduling maintenance
• Support great customer experiences and service to uphold the company reputation
• Be the right fit if you believe in serving people and solving problems
• Set and confirm install dates
• Mailing customer information packets
• Follow up with customers on a variety of issues
• Update customer records for accuracy
• Regular and reliable attendance to work on time

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication
• Working Conditions:
  
  Reading reports, data, statistics and information on computer screens

Full-time Onsite

• Competitive base pay + bonus based on company performance ($30-45k avg.)
• Annual Tribe Appreciation Tour, holiday & volunteer events
• Upward mobility — we promote from within 80% of the time
• Employee Ownership Program
• Tuition Reimbursement Program
• Work-life balance — 2 weeks PTO and 6 paid holidays
• Benefits package including medical, dental, vision, disability, life insurance, 401(k) with company match, paid maternity leave

We take pride in our exceptional growth—because it means that we’ve built our company and solutions on a rock-solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love. True to our values, we ve done the right things from the beginning, setting the stage for an even brighter future.

Join us as we charge ahead!