Administrative Clerk

No third-party agencies or recruiters, please.

To receive both visitors and callers, determine the nature of their business, and direct them to the appropriate Cardinal personnel. Operating the switchboard and maintaining telephone listing information; assisting staff with clerical and administrative support duties.

• Greet customers, visitors, and guests courteously and professionally. Determine the purpose of the visit and direct the individual to the appropriate location.
• Answer, screen, and direct telephone callers to the appropriate personnel.
• Maintain an organized and professional appearance in the reception area at all times.
• Provide training to employees providing front desk relief and backup telephone coverage.
• Notify supervisor of issues/problems/needs that arise in the reception area.
• Open, sort, and distribute daily mail.
• Match packaging slips to invoices.
• Scan backup documents as needed for other departments.
• Prepare invoices and statements for mailing.
• Provide clerical and administrative support to all departments as needed, including data entry, preparation and editing of various documents.
• Perform other related duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent interpersonal and customer service skills.
• Excellent organizational skills with the ability to coordinate tasks with competing demands.
• Must be able to work independently and exercise good judgment.
• Must be able to handle a high volume of calls while maintaining a professional demeanor.
• Must be able to sit for long periods of time.
• We are a drug-free workplace. Pre-employment drug screen (including for marijuana) is required.

• High school diploma or equivalent.
• Previous switchboard and/or administrative experience preferred.