Patient Access Specialist

Description

We are looking for a Patient Access Specialist to support front-end patient services in Virginia. This contract to hire role is ideal for someone who enjoys creating a welcoming experience while handling registration, scheduling, and insurance-related tasks in a busy healthcare setting. The role requires strong attention to detail, professionalism, and the ability to communicate clearly with patients, visitors, and internal teams.

Responsibilities:

- Greet patients and visitors professionally and help create a positive arrival experience.

- Complete patient intake activities by entering and updating demographic and insurance information with accuracy.

- Coordinate appointment scheduling, confirmations, and related follow-up communication.

- Receive co-payments and other patient payments while maintaining accurate daily balancing records.

- Partner with clinical and front-office staff to support efficient patient movement throughout the day.

- Respond to patient questions and concerns with professionalism, and route more complex issues to the appropriate team members.

- Safeguard sensitive health information by following privacy standards and established compliance requirements.

Requirements

- Previous experience in patient registration, patient access, or a similar medical front-desk role, or general experience in customer service/admin work.

- Ability to assist patients in a courteous, calm, and service-focused manner.

- Familiarity with appointment scheduling processes and related administrative support.

- Knowledge of medical insurance verification and accurate documentation practices.

- Strong data entry skills with careful attention to detail and accuracy.

- Effective verbal and written communication skills.

- Ability to manage multiple priorities in a fast-paced medical office environment.

Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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