Sales Account Manager

City Wide Facility Solutions - Blue Ridge specializes in providing comprehensive building maintenance solutions for commercial properties. From janitorial services to parking lot repairs, lawn care, and handyman services, we offer over 20 distinct solutions tailored to meet the needs of our clients. Acting as a single point of contact, our facility service managers streamline maintenance operations, handle vendor communication, and ensure fair pricing.

Our mission is to relieve businesses and building owners of the complexities of managing multiple contractors so they can focus on their core operations. At City Wide Blue Ridge, we prioritize lifetime client relationships, honesty, integrity, and consistently delivering on our promises.

We are seeking a full-time Sales Account Manager for a hybrid role based in Roanoke, VA. The Sales Account Manager will be responsible for developing and maintaining client relationships, managing accounts, ensuring customer satisfaction, and identifying opportunities for growth. Key responsibilities include coordinating building maintenance solutions, managing client communications, and generating leads to drive sales. This position requires a collaborative approach to ensure a seamless experience for clients while delivering high-quality service.

• Strong skills in Customer Satisfaction, Customer Service, and Communication
• Experience in Account Management and managing client relationships
• Proven ability in Lead Generation and developing sales opportunities
• Problem-solving skills with attention to detail and the ability to multitask
• Proficiency in using CRM software and Microsoft Office Suite
• Ability to work both independently and collaboratively in a hybrid work environment
• Bachelor’s degree in Business, Marketing, or related field preferred
• Previous experience in facility management, building maintenance, or sales is a plus