Contracts & Programs Manager

Contracts & Programs Manager #2112

This position serves as the highest level team member for reviewing, strategically responding to and designating necessary work groups to manage and execute contract administration for maximum sales. The role ensures the successful delivery of technical performance, adherence to schedule and budgetary constraints, and strict compliance with all applicable internal policies and external regulatory requirements and directives.

• Contracts Administration:
  • Manages the analysis, review, and oversight of government and private contracts; collaborates with and provides guidance to the sales team responsible for this business; ensures leading edge and up‑to‑date knowledge of the government contracting climate.
  • Uses FARS and DFARS knowledge to serve as the primary lead ensuring contract requirements are understood and met by the team involved in managing customer relationships; directs others in their work related to the contract and/or corporate program.
  • Works with sales, engineering, operations, HR, IT, and other departments to understand internal processes and policies related to compliance requirements, and maintains up‑to‑date information from these groups.
  • Manages OCC’s formal responses to contractual issues and customer inquiries – either working directly with the customer or involving/advising the lead salesperson as appropriate.
  • Manages OCC’s customer portal access: maintains access, grants access to others as appropriate.
  • Uses general business experience to review contracts for private customers.
• Compliance:
  • Maintains a constant pulse on OCC compliance practices and processes against the ever‑changing contract requirements, especially in federal and defense contracting to avoid or predict non‑compliance issues with advance notice.
  • Regularly communicates compliance changes to the leadership and sales team so that adjustments can be made.
  • Effectively and efficiently manages the process of contract administration.
  • Understands commonalities among contracts and supplier certifications to collect and manage an internal informational catalog for OCC.
  • Maintains calendars to ensure renewal certifications are proactively completed.
  • Communicates regularly with sales to ensure compliance is managed alongside their goal of growing sales.
• Promotes OCC’s service excellence and quality; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully and demonstrates compassion and understanding in response to customer requests/needs.
• Champions OCC’s mission, vision and values (as detailed in the 15 Essential Points of Success); complies with policies and procedures, ethical standards and the Code of Conduct.

• Organizational Responsibility: Coordinates and provides direction and feedback to senior staff and functional managers across all facilities concerning technical programs, projects and compliance programs; develops or interprets contractual agreements.
• Communication: Requires excellent written and verbal communication skills and the ability to facilitate and lead discussions on a variety of technical and management issues. Includes writing specifications, procedures, contractual agreements, customer correspondence, presentations and other documents to promote corporate goals.
• Confidentiality: Deals with delicate corporate issues that are highly sensitive and confidential.
• Financial Responsibility: Plans and manages major corporate programs and projects, including defense‑related work which comprises approximately 20% of the company’s annual revenue.
• Judgment: Requires a consistently high level of judgment; errors can have serious impact on critical customer relationships.
• Compliance: Plays a key role in ensuring corporate compliance with FARs, DFAR’s, QPL for military products and ISO‑9001 Quality Management System requirements.
• Travel: Some travel to other OCC facilities, suppliers, test facilities and customer sites, ranging from overnight to several‑week duration.

• Education: Bachelor’s degree in Business Administration, Contracts Management, Supply Chain or related…