Parking Assistant - Carilion Roanoke Memorial Hospital

Parking Assistant - Carilion Roanoke Memorial Hospital

Employment Status: Full time
Shift: Any Day, Any Shift
Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center
Requisition Number: R160348

The Parking Assistant provides safety, assistance and information to patients, guests and staff entering or exiting the facility, including valet parking services and traffic control.

• Manages flow of traffic at each major point of entry to the Carilion Clinic campus to ensure smooth and efficient patient flow.
• May direct patient transport vans, delivery vehicles, hotel shuttles, funeral homes and cab companies to designated parking areas.
• Greets, directs and offers assistance to patients and guests as they enter and exit parking areas.
• Cross‑trains in all parking areas.
• May notify nurses when a patient arrives.
• Operates shuttle service for patients, guests and staff to and from various Carilion facilities.
• Drives, inspects and manages maintenance for all vehicles.
• Provides after‑hours transportation for special groups or tours.
• Parks and retrieves vehicles for patients, guests with special needs, and special guests (executives, celebrities, etc.). Drives vehicles to overflow lot as needed.
• Issues valet tickets and documents vehicle information, patient information, claim numbers and key storage. Tracks and reports daily ticket count for Guest Services.
• Patrols campus and contacts Police for urgent situations regarding safety, locked cars, flat tires, dead batteries, lost vehicles, fire drills and code red alerts, as well as de‑escalating situations occurring in parking areas with hostile guests.
• Directs and positions vehicles accordingly to avoid disruption of traffic flow at entrance.

Education: High School Graduate or GED required.

Experience: Two years related experience in customer service or parking.

Licensure, Certification, and/or Registration: Valid Virginia Operators License and adherence to the Qualified Drivers Guidelines and Eligibility Standards.

Other

Minimum Qualifications:

Must have strong communication skills, be hospitable, calm, have tact, diplomacy and be professional in all situations.

• Comprehensive Medical, Dental & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

Carilion Clinic is an Equal Opportunity

Employer:

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug‑Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800‑599‑2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

E-Verify: https://(Use the "Apply for this Job" box below).-policies

Recruiter: KATHRYN LUSHER | Email: kjlusher

For more information, contact the HR Service Center at