Recreation Assistant- Front Desk Attendant; Eureka Recreation Center

Responsibilities

• Greet visitors and serve as the primary point of contact at the Eureka Recreation Center.
• Provide information about programs, activities, and facility usage.
• Assist with registrations, reservations, and general inquiries.
• Process payments, issue receipts, maintain accurate records, and assist with scheduling facility rentals.
• Support communication between patrons and staff, ensuring a high level of customer service and responsiveness to community needs.

• Strong interpersonal and organizational skills, attention to detail, and the ability to multitask in a fast‑paced environment.
• Ability to build and maintain positive relationships with patrons and staff; effective oral and written communication.
• Basic computer skills and experience handling cash transactions (preferred).

• Any combination of education and experience equivalent to high school graduation and some experience in customer service, office support, or a related field.
• Valid driver’s permit issued by the Commonwealth of Virginia (preferred).
• One year experience in a day‑care or after‑school setting.
• Certifications required upon request: ARC Standard First Aid and CPR.

Hours will vary based on facility operations and may include days, evenings, and weekends.

This is a non‑exempt position.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.

To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, learning, and rewarding actions that promote acceptance while suspending judgment. We foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.