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Programs Specialist — Families Thrive

Job in Roanoke, Roanoke County, Virginia, 24000, USA
Listing for: City of Santa Fe Springs
Full Time position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Benefit Programs Specialist — Help Families Thrive

The City of Roanoke is hiring a Benefit Program Specialist who will assist residents with Medical and Supplemental Nutrition benefits. This position encourages problem-solving and offers opportunities for growth while serving the community.

Candidates should possess a high school diploma or GED, experience in customer service, and preferred bilingual skills in Spanish/English. The position involves interpreting policies, evaluating benefit applications, and managing caseloads, with a focus on client independence.

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