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Member Experience & Banking Solutions Specialist

Job in Roanoke, Roanoke County, Virginia, 24000, USA
Listing for: Virginia Credit Union
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Virginia Credit Union in Roanoke, Virginia, is looking for a Contact Center Account Consultant I. The role involves answering telephone inquiries about deposit and loan accounts while promoting credit union products and ensuring quality service to members. Ideal candidates will have experience in a similar setting, as well as strong computer and communication skills.

In this position, you will meet service quality standards, build relationships with members, and continuously strive for excellence in service. The position offers an opportunity to succeed in a supportive environment.

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