Associate Customer Service Representative Banking
Job in
Roanoke, Roanoke County, Virginia, 24020, USA
Listed on 2026-06-23
Listing for:
Wells Fargo
Full Time
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Wells Fargo - 7711 Plantation Road - Responsibilities:
Assist customers via multiple channels (phone, text, chat, etc.) to resolve inquiries in a fast-paced environment;
Provide best-in-class customer experience while adhering to policies and regulations;
Escalate questions and issues to more senior employees as needed;
Navigate multiple computer systems to access customer information;
Collaborate with team to improve inquiries resolution and overall customer service
Position Requirements
10+ Years
work experience
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