Bilingual Front Desk Receptionist

• Location 366 Elm Ave SW,Roanoke, VA, 24016,United States
• Base Pay $16.00 - $16.00 / Hour
• Employee Type Non Exempt FT
• Required Degree High school

We are seeking a professional, compassionate, and customer-focused Receptionist to serve as a member of our front desk team. This role is ideal for someone who enjoys helping others, thrives in a quiet environment, and takes pride in creating positive client experience. Position offers full-time hours (37.5 and paid for 40) per week with benefits.

• Assist Spanish and English speaking clients, visitors, and vendors with professionalism and courtesy
• Answer, screen, and direct incoming calls while providing exceptional customer service
• Support clients with empathy and professionalism during sensitive situations
• Communicate effectively with attorneys and staff regarding client needs and concerns
• Manage incoming and outgoing mail, packages, and deliveries
• Perform clerical tasks including processing mail and faxes, scanning documents, and data entry
• Maintain a clean, organized, and welcoming reception area and office common spaces

• Strong customer service and communication skills
• Professional, dependable, and detail-oriented
• Comfortable multitasking and prioritizing when necessary
• Proficient with Microsoft Office, email, and web-based applications
• Positive attitude and team-oriented mindset
• Values community involvement and enjoys coordinating and participating in volunteer, outreach, and community events

Should Crandall & Katt choose to proceed with your application, please note that all applicants will be subject to a background check.

• Required:
  
  2+ years of experience in an office clerical role
• Required:
  
  1+ years of experience interpreting verbal and written Spanish

• Experience in a law firm, professional office, or client-facing environment

• Spanish and English required, with the fluent ability to speak, read, and write in both languages

At Crandall & Katt we believe that helping people is more than just a job — it is our purpose. Through compassionate client advocacy and active community involvement, our team makes a meaningful difference in the lives of others every day.

If you are looking for an opportunity to grow your career while making a positive impact, we encourage you to apply. We look forward to learning more about you.