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Member Services & Financial Solutions Consultant

Job in Roanoke, Roanoke County, Virginia, 24000, USA
Listing for: Virginia Credit Union
Full Time position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Bilingual
  • Finance & Banking
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 34000 - 52000 USD Yearly USD 34000.00 52000.00 YEAR
Job Description & How to Apply Below

Virginia Credit Union is seeking a Contact Center Account Consultant I to answer member inquiries about deposits and loans and to promote credit union products. You will educate members, process transfers and payments by phone, and assist with payroll deductions and direct deposits while upholding service quality.

The role emphasizes cross-selling, accuracy, confidentiality, and adherence to risk policies. Prior contact center and credit union knowledge are valued, with a focus on professional

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