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Front Desk Guest Experience Specialist
Job in
Roanoke, Roanoke County, Virginia, 24000, USA
Listed on 2026-08-22
Listing for:
Kalyan-Hospitality
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Spark by Hilton Roanoke Hotel in Roanoke, VA is seeking a Guest Service Agent to ensure an exceptional guest experience from arrival to departure. You will manage front desk operations, including check-in/check-out, reservations, and guest inquiries with professionalism.
The role requires a proactive approach to problem resolution, accurate billing, and ability to handle foreign currency transactions. Previous customer service experience is preferred, along with strong English communication and
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