Receptionist Clerk - Mountain ICU
Listed on 2026-03-01
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Healthcare
Medical Receptionist, Healthcare Administration, Medical Office
Job Title: Receptionist Clerk - 8 Mountain ICU - FT
Employment Status: Full time
Shift: Evening/Night (United States of America)
Facility: 1906 Belleview Ave SE - Roanoke CP01 Carilion Medical Center.
Requisition Number: R158480 Receptionist Clerk - 8 Mountain ICU - FT (Open Date: 02/24/2026)
How You'll Help Transform Healthcare8 MICU - This 12-bed ICU specializes in the care of the Intensivist Medicine patients, with specialized focus on sepsis and septic shock. This is a closed ICU model of care.
Responsibilities- Prioritizes and performs clerical duties to maintain effective unit functioning. Retrieves unit mail from the mailroom and routes to appropriate individuals. Serves as a unit resource.
- Maintains and orders unit supplies and equipment. Processes equipment between patients as needed (cleans unit‑based equipment and gathers supplies needed to operate equipment). Operates and maintains general office equipment.
- Utilizes effective communication skills. Demonstrates excellent telephone etiquette and interpersonal skills when interacting with patients, visitors, physicians, and other health professionals. Receives and screens incoming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately.
- Exhibits competent knowledge of EMR and assists with chart audits.
- Manages admissions, transfers, and discharges. Coordinates patient flow into/out of area using department/unit specific software and Intranet. Schedules patient therapeutic and diagnostic procedures.
- Provides support for department/unit staff scheduling, including lunch assignments.
- Monitors cleanliness of the waiting and break rooms and performs safety/environmental rounds.
Interacts with unit staff, patients, physicians, families, visitors, management, ancillary departments, and the general public. Maintains patient, staff and customer confidentiality. Work is performed in patient care environment and is often fast‑paced, requiring use of prioritization skills. Prolonged periods of sitting, visualizing computer screen and using keyboard. May be required to work at multiple Carilion facilities.
What We RequireEducation: High School graduate or GED
Experience: One year of previous receptionist experience preferred.
Licensure, certification, and/or registration: None Required
Other
Minimum Qualifications:
Effective interpersonal, communication, and team‑working skills required. Must be organized and self‑motivated. Must have knowledge of office procedure and equipment. Must successfully complete orientation and competency validation for position. Must be able to meet essential job functions of position.
This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job‑related tasks other than those stated in this description.
Recruiter: JAMIE RATLIFF
Recruiter Email: jsratliff
For more information, contact the HR Service Center at
Equal Opportunity Employer StatementCarilion Clinic is an Equal Opportunity
Employer:
We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug‑Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at , 8:00 a.m. to 4:30 p.m., Monday through Friday.
For more information on E‑Verify: https://(Use the "Apply for this Job" box below).-policies
Benefits, Pay and Well‑being at Carilion ClinicCarilion understands the importance of prioritizing your well‑being to help you develop and thrive. That's why we offer a well‑rounded benefits package, and many perks and well‑being resources to help you live a happy, healthy life - at work and when you're away.
- Comprehensive Medical, Dental, & Vision Benefits
- Employer Funded Pension Plan, vested after five years (Voluntary 403B)
- Paid Time Off (accrued from day one)
- Onsite fitness studios and discounts to our Carilion Wellness centers
- Access to our health and wellness app, Virgin Pulse
- Discounts on childcare
- Continued education and training
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