Virtual Monitor Technician II

• Continuously monitor patients’ cardiac rhythms using ECG monitoring
• Respond to monitoring alarms and identify cardiac arrhythmias and abnormalities
• Triage actionable events, evaluate trends, notify nurses, and adjust alarm parameters according to protocols
• Respond to life-threatening arrhythmias and notify the appropriate response team within one minute
• Recognize and communicate abnormal ST segments, QT intervals, SpO2 waveforms, and BP measurements
• Follow Leads Off protocol and document patients’ whereabouts
• Interpret cardiac rhythm strips and document findings in the Electronic Medical Record
• Report rhythm changes to licensed staff and maintain shift documentation
• Provide monitoring-team handoff reports
• Orient new employees and guide volunteers, students, support, or contract staff
• Provide customer service and patient care with respect, dignity, kindness, and empathy
• Assist with patient transport as needed
• Perform continuous video monitoring and provide verbal redirection to at-risk patients
• Notify inpatient staff in real time about changes in patient condition or behavior, incidents, or other concerns
• Maintain uninterrupted line of sight and patient safety
• Apply life-span growth and development principles to patient care

• High school diploma or equivalent education required
• Cardiac Monitoring course or successfully challenge (if eligible)
• AHA BLS-HCP required within 60 days of hire
• Effective interpersonal, communication and teamwork skills required
• Must successfully complete orientation and competency validation for position
• Basic computer skills and knowledge of word processing and spreadsheet software preferred
• Ability to work day/evening/night shifts, every other weekend, and rotating holidays

Demonstrates expertise in cardiac rhythm monitoring, including the ability to interpret ECG data and respond to life-threatening arrhythmias. Provides compassionate patient care while effectively communicating with healthcare teams and maintaining accurate documentation.

• Cardiac Rhythm Monitoring
• ECG Interpretation
• AHA BLS-HCP Certification
• Patient Care
• Interpersonal Communication

• ECG Monitoring
• Cardiac Arrhythmia Identification
• Trend Evaluation
• Alarm Parameter Adjustment
• Rhythm Strip Interpretation
• Electronic Medical Record Documentation
• Patient Safety Maintenance
• Continuous Video Monitoring

• Effective Communication
• Teamwork
• Customer Service
• Empathy
• Interpersonal Skills

• High School Diploma
• Cardiac Monitoring Course
• AHA BLS-HCP Certification

• Patient Transport
• Life-Span Growth and Development Principles
• Monitoring Alarms
• ST Segment Recognition
• QT Interval Recognition
• SpO2 Waveform Recognition
• BP Measurement

• Electronic Medical Record System
• Word Processing Software
• Spreadsheet Software