Reservations Specialist - Guest Experience & Upsell
Job in
Roanoke, Roanoke County, Virginia, 24000, USA
Listed on 2026-09-06
Listing for:
BENCHMARK
Full Time
position Listed on 2026-09-06
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Event Management & Planning, Hospitality & Tourism, Hotel/Hospitality Sales
Job Description & How to Apply Below
Pyramid Global Hospitality is seeking a friendly Reservations Agent for Stonewall Resort to deliver outstanding guest service and accurate reservations. You will manage calls, confirm bookings, upsell options, and share information on packages, events, and resort facilities.
Ideal candidates have reservations/PBX experience, a clear speaking voice, and excellent communication. The role requires fast typing, teamwork across departments, and professional presentation in a hospitality setting.
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