Senior Mission Success Engineer, US Federal

About the Company

Armada is a full‑stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world’s most remote places. Named one of Fast Company’s Most Innovative Companies, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.

With over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA. We are looking for the most brilliant minds in the world to join us.

Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.

The Senior Mission Success Engineer for US Federal is a hands‑on, cleared technical leader responsible for deployment execution, post‑deployment technical ownership, and long‑term mission success across federal programs.

This role combines the execution depth of a Mission Success Engineer with the sustained ownership and accountability of a Technical Account Manager. Senior Mission Success Enginner lead deployments in FedRAMP‑authorized and classified environments, remain embedded through authorization and stabilization, and continue as the primary technical owner throughout the program lifecycle.

This role reports into the Sr. Director of Customer Success & Delivery, US Federal. Success is measured by mission outcomes delivered, authorization milestones achieved, platform stability, customer trust, renewals, and program expansion.

This role will be based remotely in the United States.

• Lead end‑to‑end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPUaaS
• Execute deployments within classified facilities and FedRAMP‑regulated environments
• Own infrastructure bring‑up, platform configuration, security hardening, and production readiness validation
• Make real‑time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers within cleared constraints

• Serve as the primary technical point of contact for assigned federal programs post go‑live
• Own the long‑term technical success, stability, and operational posture of deployed environments
• Build trusted relationships with government engineers, mission owners, security teams, and integrators
• Act as Armada’s on‑the‑ground technical authority for federal customers

• Build, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer
• Align deployment milestones, platform adoption, and operational maturity to customer business objectives
• Use the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking
• Regularly review progress against success plans with customer stakeholders and Armada leadership
• Ensure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning
• Surface risks, dependencies, and blockers early and drive resolution with clear ownership

• Support deployments operating under FedRAMP Moderate and High requirements
• Partner with customer security and compliance teams on ATO, continuous monitoring, POA&M tracking, and audit readiness
• Ensure Armada deployments align with NIST 800‑53 controls and agency‑specific requirements
• Maintain strict adherence to clearance, need‑to‑know, and operational security standards

• Accelerate time‑to‑value by enabling early mission workloads once authorization thresholds are met
• Support transitions from prototype, pilot, or IL environments into sustained production deployments
• Drive adoption of Atlas operational capabilities and Leviathan AI Factory workloads in support of mission needs