EPIC Application Analyst III-Beacon

Position Overview

Job Title: EPIC Application Analyst III – Beacon

Employment Status: Full time

Shift: Any Day, Any Shift (United States of America)

Facility: 451 Kimball Ave NE – Roanoke CP07 Carilion Medical Center.

Requisition Number: R161079 EPIC Application Analyst III – Beacon (Open)

How You'll Help Transform Healthcare: The Application Analyst III, Epic (Beacon) performs Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Provides application support, troubleshooting, training, and reporting. May also support integrated third‑party applications. Serves as a liaison between TSG groups, clients, and vendors.

Onsite schedule preferred. Candidates residing in specified states may be considered for remote/hybrid schedule.

• Conduct intermediate to advanced analysis of Epic application design and system workflows.
• Independently manage assigned projects and work efforts, ensuring timely delivery.
• Lead requirements gathering and facilitate design sessions with stakeholders.
• Analyze and translate business needs into system solutions with minimal supervision.
• Develop and maintain documentation and knowledge resources for supported Epic and non‑Epic (integrated third‑party) applications.
• Develop working knowledge of assigned Epic module(s) and apply in‑depth knowledge within specific module areas.
• Use understanding of how assigned Epic modules integrate with other Epic systems across the organization.
• Assist with implementation of new Epic modules and system enhancements.
• Serve as a resource for Epic application and system support and provide guidance to team members.
• Assume a mentoring role, supporting analysts and contributing to team knowledge sharing.
• Serve as liaison across multiple Epic modules, teams, and stakeholders.
• Interact with internal and external customers and stakeholders in a professional manner.
• Apply independent judgment and decision‑making within established guidelines and escalates issues as appropriate.
• Identify opportunities for system improvements and support optimization efforts.
• Adhere to application change management processes, including communication, documentation, and post‑change support.
• Track work effort and communicate project and task status effectively.
• Participate in an on‑call rotation, including evenings, weekends, and holidays.

Education: Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree.

Experience: Minimum of 4 years of related experience.

Licensure, Certification, and/or Registration: Must obtain and maintain a minimum of 3 vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path. Must maintain a certification/proficiency in applicable Epic module(s).

Other

Minimum Qualifications:

Self‑initiated team player able to work under little supervision with strong organizational, problem‑solving, and analytical skills. Able to work both independently and in a team setting. Facilitates a positive and collaborative work environment. Flexible and capable of prioritizing multiple tasks and meeting deadlines. Effective communication skills (oral, written, and presentation). Demonstrates dependability, accountability, adherence to documentation and departmental processes, appropriate escalation, awareness of clinical and compliance impacts, adaptability, continuous learning, and respect for confidential information.

Able to work in a matrixed environment and understand bimodal work principles. Primary work schedule Monday‑Friday during standard business hours; role requires flexibility beyond standard hours, including participation in an after‑hours on‑call rotation and occasional travel.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job‑related tasks other than those specifically presented in this description.