EPIC Application Analyst III-Beacon at Carilion Clinic Roanoke, VA

Overview

Employment Status:
Full time.

Shift: Any Day, Any Shift (United States of America).

Location:

451 Kimball Ave NE, Roanoke. Requisition Number: R161079. Role: EPIC Application Analyst III—Beacon (Open).

• Perform Epic application system analysis and design, including requirements, specifications, configuration, documentation, testing, and implementation for Epic Beacon.
• Provide application support, troubleshooting, training, and reporting; support integrated third‑party applications as needed.
• Serve as a liaison between TSG groups, clients, and vendors; participate in on‑site or remote/hybrid delivery depending on candidate location.
• Lead requirements gathering and design sessions with stakeholders; translate business needs into system solutions with minimal supervision.
• Develop and maintain documentation and knowledge resources for supported Epic and non‑Epic (integrated third‑party) applications.
• Build working knowledge of assigned Epic module(s) and related development/maintenance tools; apply in‑depth knowledge across module areas and how they integrate with other Epic systems.
• Assist with the implementation of new Epic modules and system enhancements; mentor and share knowledge with team members; participate in cross‑module collaboration.
• Adhere to application change management processes, communicate changes, document accordingly, and provide post‑change support.
• Track work effort and communicate project and task status; participate in an on‑call rotation including evenings, weekends, and holidays.
• Identify opportunities for system improvements and support optimization efforts.
• Interact professionally with internal and external customers and stakeholders; exercise independent judgment within established guidelines and escalate issues as appropriate.
• Work in a matrixed environment and understand bimodal work principles.

• Education:
  
  Associate’s degree in computer science, information systems, healthcare, or business; or 2 years of relevant experience in lieu of a degree.
• Experience:
  
  Minimum of 4 years of related experience.
• Licensure, Certification, and/or Registration:
  Obtain and maintain a minimum of 3 vendor/industry certifications as determined by management, following a primary Epic support application proficiency path; maintain certification/proficiency in applicable Epic module(s).
• Other
  
  Minimum Qualifications:
  
  Self‑initiated team player with strong organizational, problem‑solving, and analytical skills; able to work independently and in a team; capable of prioritizing multiple tasks and meeting deadlines; effective written, verbal, and presentation communication; ability to maintain confidentiality and comply with documentation and departmental processes; adaptable to change and continuous learning; able to work in a matrixed environment and support bimodal work principles.
• Schedule:
  
  Primary Monday–Friday during standard business hours with flexibility for after‑hours on‑call rotation and occasional travel.

This job description is intended to be a representative summary of major responsibilities and accountabilities. Incumbents may be required to perform job‑related tasks beyond those described.

Carilion Clinic is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug‑Free Workplace. For assistance with our online application process, contact Carilion HR Service Center at 800‑599‑2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.