Senior Windows Administrator

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have.

The result is a government workforce that is exponentially more creative and productive. For more information, visit www.

Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

The Senior Windows Administrator supports the ALTESS Windows team in a mixed and growing environment of Windows Server 2019 and 2022. Working with the existing Windows team, this position manages, maintains, deploys, troubleshoots, and supports servers across a mixed customer environment, planning and implementing new system hardware and software while creating and maintaining team technical instructions, operating procedures, and policies.

This is a remote-eligible position. Local candidates in the Roanoke and Radford, Virginia area are encouraged to apply, and work may be performed locally for those who prefer an on-site or hybrid arrangement. The ideal candidate will bring hands-on Windows systems administration expertise, strong DoD cybersecurity compliance knowledge, and the ability to support mission-critical Army IT services across enterprise data centers and cloud-hosted environments.

Occasional travel to government facilities or data center locations may be required based on mission needs.

Key Responsibilities:

• Manage, maintain, deploy, troubleshoot, and support Windows Server 2019/2022 systems for a mixed customer environment.
• Plan, execute, and implement new system hardware and software.
• Create and maintain team technical instructions, operating procedures, and policies.
• Monitor and tune system performance; harden servers and report on overall security and operational status.
• Recommend enterprise improvements and manage new software/hardware integrations.
• Produce utilization reports to identify problems and corrective actions.
• Support the lifecycle of a mixed vendor equipment environment in the datacenter, including firmware version control and preventive maintenance.
• Recommend, demonstrate, and implement technologies to expand, upgrade, and increase efficiency of the current environment.

Requirements:

• CompTIA Security+.
• Bachelor's degree in Computer Science or a related technical field is preferred; equivalent years of hands-on Windows systems administration experience will be considered in lieu of a degree.
• Computing Environment (CE) Certification (e.g., MCSE, Server+, CCNA, Red Hat, Palo) — may be waived for 30 days after project join date.
• Experience in Computer Science or IT.
• Active DoD Secret Security Clearance.
• Five or more years' experience as a Windows Systems Administrator or Engineer, including three or more years automating tasks utilizing Power Shell.
• Five or more years' experience installing, configuring, maintaining, and troubleshooting complex applications and websites (IIS, Apache, etc.).
• Five or more years' experience in complex networking environments with senior-level knowledge of TCP/IP, DNS, DHCP, SMTP, and SNMP.
• Five or more years' experience managing enterprise-level Active Directory structures.
• Five or more years' experience creating and maintaining complex MS Group…