Medical Interpreter in Roanoke, Virginia

Medical Interpreter

The Medical Interpreter provides accurate language interpreting services for patients to ensure effective communication with health care providers and promote a positive patient care experience. Provides accurate sign language interpreting services to patients with hearing impairments. All interpretations are to be absolutely accurate and complete, without substitutions or omissions. Maintains competency in language skills and interpretive procedures. Maintains strict confidentiality of patient information and does not disclose information outside the treating team.

Promotes Carilion Clinic's Culture of Excellence and quality service through teamwork, respectful communication, maintenance of a professional environment, partnership with those we serve in anticipation of patient/customer needs.

Education:

High school diploma required.

Experience:

Must be proficient in both written and spoken English and must be proficient in sign language with 1 to 2 years of experience in a healthcare setting as an medical interpreter with proficiency in medical terminology. Licensure, Certification, and/or Registration:
None required. Life Support:
None required.

Other

Minimum Qualifications:

The interpreter is responsible for professional performance and must interpret and repeat all that is said in communications between patients and care providers without adding, omitting or substituting words. The interpreter may not substitute explanations for any term or expression a provider or patient uses, but may ask the speaker to re-express themselves to be more easily understood by the other party.

The interpreter may not convey personal feelings regarding communications through tone of voice, body language, or any other verbal or non-verbal method. The interpreter's role is that of a neutral and objective conduit of information and, as such must limit personal involvement with all parties during an assignment. If there is a potential conflict of interest the interpreter must disclose the conflict of interest and withdraw from the assignment if necessary.

The interpreter must disclose skill limitations with respect to particular assignment. If unfamiliar with a highly technical medical term the interpreter may ask for an explanation before continuing to interpret. The interpreter avoids sight translation, especially of complex or critical documents. If asked to sight translate a surgery consent form an interpreter instead asks the provider to explain its content and then interprets the explanation.

The interpreter may not advise patients on health care questions. Should questions regarding healthcare arise, the interpreter should direct the patient to ask the provider.

Compensation Range: $20.10 - $28.14

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you're away. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training