Maintenance Technician

Position: Employee Housing Maintenance Technician

Flex Year Round RESORT OVERVIEW, CULTURE AND VISION

Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.

OUR VALUES

Our organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests.

Integrity Performance Environment Fun Collaboration POSITION SUMMARY

Maintain and improve the appearance and operations of buildings and grounds for employee housing by performing and identifying maintenance tasks, and custodial duties.

ESSENTIAL DUTIES

• Identifies service needs and evaluates maintenance and repairs in the areas of plumbing, carpentry, painting, plastering, machine servicing, and electrical.
• Works with licensed and certified professionals where needed to resolve maintenance and repair issues.
• Efficiently assesses and prioritizes maintenance situations and identifies effective solutions.
• Assists with moving furniture and equipment as needed.
• Works positively and collaboratively with related departments including Snowshoe Resort Maintenance.
• Assists with snow removal by spreading salt and shoveling snow and ice away from entrances to building and common areas.
• Maintains the interior appearance of the building by painting and repairing drywall, daily sweeping hallways, moving/assembling furniture, removing trash in all buildings daily, and shampooing carpets as directed.
• Keeps housing units and corridors secure by replacing locks and performing routine cleaning on electronic locks.
• Monitors the exterior of all Employee Housing buildings and removes trash. Identify and report related needs to landscaping.
• Assists with custodial duties by cleaning hard to reach areas and replacing light bulbs at difficult to reach locations.
• Documents daily activities by keeping an updated work log. Updates Employee Housing Activity Sheet daily.
• Updates work tickets in the Worxs Hub daily.
• Maintains inventory and supplies by checking inventory levels, ordering and anticipating needed supplies and verifying orders upon arrival.
• Maintains technical and professional knowledge by reading publications, attending training workshops and communicating with peers at other resorts.
• Maintains safe and clean work environment by ensuring work area is clean and neat for coworkers, guests and inspectors.
• Follows company safety policies and procedures; uses appropriate personal protective equipment and follows manufacturers safety policies and procedures.
• Posts inspection notices and conducts monthly inspections in accordance with the departmental schedule.
• Maintain fire safety by checking smoke detectors as maintenance schedules dictate.
• Contributes to team effort by accomplishing related results as directed.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS DIRECT EXPERIENCE Education

Associate and/or High School Degree in Technical, General Education, Industrial or a related trade.

Preferred Experience

• Specific
  
  Experience:
  
  Residential building maintenance, Residential Construction and/or remodeling experience.
• Maintenance/Construction/Mechanical/Landscaping/Groundskeeping/Custodial/Snow Removal
• Preferred Length of
  
  Experience:
  
  3‑5+ years

LEADERSHIP

• Understands business complexities and assumes responsibility for driving change
• Leads employees or teams of employees to achieve goals
• Guides employees through periods of change, even during difficult times or in the face of hard business decisions
• Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability

ENGAGEMENT

• Is inquisitive and curious, always asking questions;
  Seeks new and/or different or ways to improve the business;
  Thinks outside the box
• Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not
• Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention
• Demonstrates true passion for the job, the resort, and the company overall
• Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.

COMMUNICATION

• Communicates clearly and appropriately - both orally and in writing
• Responds to questions or requests in a timely manner
• Conducts regular one-on-one and departmental meetings to ensure a good flow of information
• Recognizes and rewards the achievement of his/her team and others;
  Ensures thank-yous are delivered
• All communication is down home and strives to improve upon a high level of guest service in a…