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Admissions Director

Job in Roanoke, Roanoke County, Virginia, 24000, USA
Listing for: Eastern Healthcare Group
Full Time position
Listed on 2026-02-08
Job specializations:
  • Management
    Administrative Management, Business Administration, Business Management, Education Administration
Job Description & How to Apply Below

Overview

Summary Manage the facility’s admissions process and provide customers with facility-related information via facility tours, personal visits, assessments, follow-up, etc. Assist Marketing Director in achieving facility’s census and quality mix goals.

  • Health Insurance
  • 401k
  • Tuition reimbursement through ECPI
  • Employee recognition programs
  • Daily Pay
Responsibilities
  • Meet physical and sensory requirements stated below, and be able to work in the described environment.
  • Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment.
  • Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
  • Conduct facility tours.
  • Manage the admission process by maintaining updated bed availability and facility services information at all times.
  • Manage the inquiry process professionally, timely and with appropriate follow-up.
  • Effectively manage occupancy levels and census/premium mix enhancement.
  • Understand census, quality mix and bed management needs of the facility.
  • Process admissions paperwork, ensure appropriate payor source, etc. and obtain signatures from residents or responsible parties prior to each admission.
  • Communicate special needs of new admits to staff to facilitate a smooth transition.
  • Alert appropriate department supervisors and building staff of projected changes, i.e. admissions, bed changes, and discharges, by chairing daily admission meeting to discuss forthcoming changes. Utilize bed management principles.
  • Maintain a close working relationship with the Marketing Director, Director of Nursing and the Business Office Manager to ensure appropriate and efficient decisions about prospective admissions.
  • Communicate with nursing and housekeeping about appropriate room and bed selection once admissions determinations are made.
  • Assist Marketing Director with maintaining the Referral Management System database as a sales management tool.
  • Maintain a waiting list in compliance with state and federal guidelines.
  • Maintain a working knowledge of Federal and State regulations and reimbursement (Managed Care, Medicare, and Medicaid).
  • Provide assistance with new Employee orientation regarding the marketing and admissions process.
  • Maintain a strong working knowledge of managed care referral processes.
  • Other special projects and duties, as assigned.
Benefits And Perks
  • Health Insurance
  • Dental + Vision
  • 401k
  • Tuition reimbursement through ECPI
  • Employee recognition programs
  • Daily Pay
Essential Duties & Responsibilities
  • Meet physical and sensory requirements stated below, and be able to work in the described environment.
  • Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment.
  • Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
  • Conduct facility tours.
  • Manage the admission process by maintaining updated bed availability and facility services information at all times.
  • Manage the inquiry process professionally, timely and with appropriate follow-up.
  • Effectively manage occupancy levels and census/premium mix enhancement.
  • Understand census, quality mix and bed management needs of the facility.
  • Process admissions paperwork, ensure appropriate payor source, etc. and obtain signatures from residents or responsible parties prior to each admission.
  • Communicate special needs of new admits to staff to facilitate a smooth transition.
  • Alert appropriate department supervisors and building staff of projected changes, i.e. admissions, bed changes, and discharges, by chairing daily admission meeting to discuss forthcoming changes. Utilize bed management principles.
  • Maintain a close working relationship with the Marketing Director, Director of Nursing and the Business Office Manager to ensure appropriate and efficient decisions about prospective admissions.
  • Communicate with nursing and housekeeping about appropriate room and bed selection once admissions determinations are made.
  • Assist Marketing Director with maintaining the Referral Management System database as a sales management tool.
  • Maintain a waiting…
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