Heavy Equipment Branch Manager

Bring your heavy equipment industry background to Virginia’s leading CASE dealer. Leverage your expertise and enjoy excellent compensation (up to $110k or more in your first year!), a great benefits package, and further career advancement opportunities with a booming industry leader.

This is your chance to begin a meaningful career with one of Virginia’s leading heavy equipment dealers where you will experience autonomy in your position and feel valued for your contributions.

Excel Equipment, Virginia’s premier CASE construction equipment dealer, is seeking an experienced Heavy Equipment Branch Manager to join their team in Roanoke, VA.

If you have a strong heavy equipment background with management experience, Excel wants to hear from you!

• Competitive Compensation: Earn between $90,000 – $110,000/yr or more based on your experience and performance.
• Strong benefits package: Includes multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurance, 401k with match, generous PTO, 6 paid holidays.
• Environment: Enjoy better hours and no fluctuation in compensation and schedule than you would normally experience with a dealership. Better communication system improves service.
• Advancement: Excel Equipment believes in promoting from within. As you learn our business and grow, you can advance into higher level roles including Manager and Lead roles.
• Stability: Excel Equipment sells and supports CASE, a leading manufacturer of construction and heavy equipment. Join an established dealer that has been in business since 1981, with over 800 employees and 10 locations serving the mid-Atlantic market.
• Family‑owned: Get to know the owners of the company! See how active they are within the organization and how much they care about employees.

• Manages branch operations, maximizing the repair process for customers. Develops a business plan and strategy for the market leveraging Parts and Service Departments strengths to achieve company sales goals and profitability.
• Acts as a liaison with manufacturers regarding service support bulletins, notices and programs.
• Develops new and strengthens existing customer relationships. Acts as primary point of contact for key heavy equipment customers.
• Maximizes the flow of repair orders within the branch and works closely with the Parts department to ensure timely and efficient results, improving throughput and customer experience.
• Communicates across Parts, Service, Sales and Rental departments to target customer opportunities and provide solutions; includes monthly management and department meetings.
• Coordinates communications with the management team as customer needs evolve and opportunities develop.
• Leads by example and embraces Excel Support principles and company’s commitment to safety.
• Reports to leadership regarding progress on identified, pending or resolved issues.
• Ensures branch technicians are properly trained and maintain necessary certifications.
• Adheres to all company policies, procedures and business ethics codes.

All qualified applicants will receive consideration for employment without regard to the individual’s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.