Director of Customer Experience (AI-Driven Growth
Job in
Roanoke, Roanoke County, Virginia, 24000, USA
Listed on 2026-08-20
Listing for:
FOOT LEVELERS LTD
Full Time
position Listed on 2026-08-20
Job specializations:
-
Management
Job Description & How to Apply Below
Foot Levelers is seeking a Director of Customer Experience to lead and evolve how we serve, support, and grow our customers. This is a strategic, operational, and people-focused leadership role overseeing Customer Service, Inside & Outside Sales, and Technical Support.
You will modernize workflows with smarter processes, automation, AI-enabled tools, knowledge management, analytics, and structured training, while keeping Love and Service at the center of the customer experience.
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