Quality Control Technician

Job Details

Job Location:

FOOT LEVELERS INC - ROANOKE, VA 24012

For starters, we're the leading provider of custom orthotics in the world! Yes, you read that right! We're a 73 year old, family owned & operated business with an unparalleled made-in-the-USA product. We're a dynamic medical device manufacturer & wellness company poised on an exciting growth projection, with an ever-expanding network of chiropractors, physical therapists, and other passionate medical professionals. They look to us to ensure their patients are receiving the best orthotics and living the pain‑free, healthy lives.

"To improve wellness worldwide through custom, innovative solutions, and dynamic superior services."

As a quality control technician, you will be ensuring that each Foot‑Levelers and Foot‑Maxx custom orthotic prescription is correct based on the Orthotic Layout Tech (Foot‑Levelers) or the Clinical Service Group (Foot‑Maxx) has prescribed for the patient. You will need to express a high attention to detail and take responsibility for ensuring our customers are getting the highest quality custom orthotics.

• Ensuring that all orders meet or exceed the quality standards of Foot‑Levelers and Foot‑Maxx respectively
• Read and understand prescriptions, including medical terminology for both orthotic providers:
  • Corrections
  • Placement of corrections
  • Custom orthotic type selected
  • Aesthetic quality
  • Correct quantity of items purchased
• Express open communication with your lead/supervisor on trending issues, or operational issues such as equipment functionality
• Collaborate with your lead and other Quality Control Technicians to ensure proper workflow
• Help in other areas of production if work is limited in your area (if applicable)
• Use QC software, and Lucious Order View (internal)
• Daily quota of ~350+ (Foot‑Levelers) and ~200+ (Foot‑Maxx) orders QC’ed

• High School Diploma or GED
• High attention to detail, and cognitive skills
• Ability to stand for 7-9 hours per shift
• Ability to work in a fast‑paced environment
• Ability to work independently with limited supervision

• Employer covered health insurance for non‑nicotine users & the ability to have 100% of the health insurance subsidized by the business through participation in our Workout for a Payout program (on‑site gym & personal trainer)
• Two weeks of paid vacation for your first year on the job, plus 11 paid holidays
• Growth & cross‑training opportunities, upward mobility, internal promotion, & career tracking
• Generous paid time off for sick time, vacation, & preventative care appointments
• Health, Vision, & Dental insurance with Health Savings Account option (eligible 60 days after hire)
• Short‑term disability, Long‑term disability, & Life insurance elections
• Employee discount on company products
• 401(k)