Practice Manager - RN - Gastroenterology

Practice Manager – RN – Gastroenterology (Open)

Employment Status: Full time

Shift: Day

Location: 3 Riverside Cir – Roanoke, VA

Requisition Number: R156460

How you’ll help transform healthcare:

The Clinic Practice Manager I creates a positive, service‑oriented work environment that supports high‑quality, patient‑centered care and achieves fiscal, scorecard, and process improvement goals.

• Report to a Practice Director and manage the day‑to‑day operations of a physician practice unit.
• Apply financial concepts and analysis to decision‑making; develop actionable work plans with measurable outcomes.
• Reallocate resources continuously to meet service demands and maintain scorecard objectives.
• Oversee staffing, coordinate resources, and ensure adequate coverage for the department.
• Lead, build, and mentor a high‑performing team; provide coaching, performance appraisals, and professional development opportunities.
• Implement cost‑containment initiatives and continuously improve processes.
• Maintain productive relationships with physicians, management, nursing, allied health staff, patients, and vendors.
• Monitor and evaluate customer (patient) satisfaction and implement programs to enhance it.
• Use project‑management principles to anticipate change, set priorities, and communicate effectively with stakeholders.
• Ensure compliance with regulatory, licensure, and accreditation standards such as The Joint Commission, CLIA, COLA, OSHA, and AAAHC.
• Possibly provide direct patient care as required by the unit.

• Bachelor’s degree or 4 years of equivalent experience.
• 3 years of supervisory experience in a healthcare setting (preferred).
• RN/BSN license may be required in certain offices.
• Excellent problem‑solving, interpersonal, communication, team‑leadership, and organizational skills.
• Proficiency with Microsoft Office Suite (Excel, Word, Access, PowerPoint) and electronic medical records.

Salary range: $63,377.60 – $95,076.80 (based on qualifications and experience). Benefits and pension plan information are not included in this range.

• Comprehensive medical, dental, and vision coverage
• Employer‑funded pension plan (vested after five years) and voluntary 403(b)
• Paid time off accrued from day one
• On‑site fitness studios, wellness app access, and discounts to Carilion Wellness centers
• Childcare discounts, continued education, and training opportunities
• Other well‑being resources and benefits
Program policies:
Carilion is a drug‑free workplace and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veteran status.

Carilion Clinic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment. Carilion is a drug‑free workplace. For assistance with disability accommodations during the application process, contact the HR Service Center.