LTSS Service Coordinator-Clinician

LTSS Service Coordinator – Clinician

The territory for this position covers the Roanoke or Salem, VA locations.

Location
:
This field‑based role enables associates to primarily operate in the field, traveling to client sites or designated locations as required, with occasional office attendance for meetings or training. The role is located in Virginia. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The LTSS Service Coordinator – Clinician is responsible for working under the direction/supervision of an RN, with overall responsibility for the member's case. As required by applicable state law and contract, the clinician contributes to the LTSS care coordination process by performing activities within the scope of licensure including, for example, assisting the responsible RN with telephonic or face‑to‑face assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.

• Assists responsible RN in identifying members for high risk complications. Obtains clinical data as directed by the responsible RN.
• Assists the responsible RN in identifying members that would benefit from an alternative level of care or other waiver programs.
• Provides all information collected to the responsible RN, who verifies and interprets the information, conducts additional assessments, as necessary, and develops, monitors, evaluates, and revises the member's care plan to meet the member's needs.
• Participates in coordinating care for members with chronic illnesses, co‑morbidities, and/or disabilities as directed by responsible RN, and in conjunction with the RN, member and the health care team, to ensure cost‑effective and efficient utilization of health benefits.
• Decision making skills will be based upon the current needs of the member and require an understanding of disease processes and terminology and the application of clinical guidelines but do not require nursing judgment.

• Requires an LPN/LVN, LSW, LCSW, or LMSW or license other than RN in accordance with applicable state law and Nursing Diploma or AS in Nursing or a related field and minimum of 2 years of experience in working with individuals with chronic illnesses, co‑morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background.
• Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN (as allowed by state law) in applicable state(s) required.
• May require state‑specified certification based on state law and/or contract.

• MA/MS in Health/Nursing preferred.
• Travels to worksite and other locations as necessary.

Salary: $29.34/hr to $44.02/hr.

Benefits:
Elevance Health offers a comprehensive benefits package including medical, dental, vision, short and long‑term disability benefits, 401(k) with match, stock purchase plan, life insurance, wellness programs, and financial education resources.

Work arrangement:
This is a field‑based position. Associates may be required to work at an Elevance Health location at least once per week, unless the role is specified as primarily virtual. Specific requirements and expectations for time onsite will be discussed during the hiring process.

Vaccination:
Associates in certain patient/member‑facing roles must be vaccinated against COVID‑19 and influenza. If not vaccinated, the offer may be rescinded unless an acceptable accommodation is provided.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender, gender identity, gender expression, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance.