Quality Assurance Manager

Quality Assurance Manager

Date: Feb 9, 2026

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.

Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

• Must follow all established safety rules and procedures
• Must demonstrate integrity while performing duties as per company’s Code of Conduct
• Identifies deficiencies in business processes; prioritize the work load, and leads cross-functional teams of associates to effectively implement preventative and corrective action
• Ensures those standard requirements specific to the quality systems management team, such as document control, customer complaint handling, and the like are met, and hat the business processes that support these requirements are effective
• Promotes quality systems awareness through regular communication with all associates; ensures the entire staff understands what is required for the effective implementation of a quality system
• Prepares reports and regularly presents to management with feedback on the condition of the management system; ensures management understands what must be done to correct non-conformities
• Develops specific training programs, and the like; encourages each associate to adopt an objective facts based- approach to business process improvement
• Manages internal and external management systems audit processes so that line management is aware and prepared for these activities. Ensures the audit process is effective, and that corrective or preventative actions necessitated as a result of the process are effectively implemented
• Leads and ensures all activity associated with achieving third party certification is effective and that communication with, and management of, the register is effective; this includes the registrar selection process
• Stays abreast of changes to management systems standards, and ensures these changes are reflected in the sites business process
• Maintains contact with external professional quality organizations and consultants; stays abreast of changes in quality management concepts and ideas
• Supports the development of external suppliers by working with purchasing, and other functional areas, to ensure supplier requirements are known and met
• Works with sales and marketing to ensure significant customer problems are effectively managed and solved
• Supports activities associated with the global operations team
• Leads and directs the work of others

• Bachelor’s degree in chemistry, chemical engineering, engineering, or an alternate field of specialization will be considered depending on the nature of the degree, work experience, other training or combination thereof
• Minimum of 7 years of quality systems experience/education
• Excellent working knowledge of the Microsoft suite of products (Word, Excel, PowerPoint, and Viseo) is a must
• Team oriented problem solving skills and small team leadership experience required
• Must understand the fundamentals of business management systems, and the standards that govern them (e.g., ISO
  9000; TS16949, etc.)
• Excellent written and oral communication skills are a requirement, especially as this relates to the writing work instructions, or producing PowerPoint presentations for training, etc.
• Manufacturing experience, especially in a quality role with quality systmes implementation experience
• Process mapping and development; SPC charting, and other statistical tools experience a plus

• Ability to read, comprehend and follow safety instructions and safety guidelines
• Dedicated and committed safety leadership and presence
• Ability…