Quality Manager

The salary range is $97,000–$143,000 per year, a general guideline.

The Quality Manager will lead the definition, execution and deployment of the strategic quality plan in conjunction with the plant leadership team. They will manage the plant-wide Quality Management System (QMS) including quality assurance, quality control and continuous improvement, and develop and administer product warranty programs and field upgrades for all plant products.

• Own and lead the plant Quality Management System (QMS), ensuring compliance with ISO 9001, the plant Quality Manual, customer requirements, and applicable regulatory obligations; serve as the ISO Management Representative with full authority for certification activities.
• Drive strategic quality initiatives focused on continuous improvement, preventive quality, and risk based thinking across products, processes, and services, including PFMEA/DFMEA oversight and error proofing at the source.
• Serve as the primary quality interface with customers, suppliers, and internal stakeholders; lead customer audits, inspections, complaints, escapes, and major quality events, including cross functional containment, communication, and corrective action.
• Establish and manage inspection systems, statistical feedback, and data driven monitoring to ensure product conformance, QMS effectiveness, and transparency of quality performance.
• Own product warranty processes and CONC (Cost of Non Conforming Material), ensuring permanent corrective actions, financial impact visibility, and prevention focused improvements.
• Lead quality deployment for new products, processes, and services through PROLaunch, ensuring readiness, risk mitigation, and compliance prior to launch.
• Direct internal, customer, and third party audit activities, ensuring timely closure and effectiveness of corrective actions and organizational compliance.
• Analyze quality metrics and conduct management reviews, recommending operational countermeasures to close performance gaps and improve business results.
• Lead and coordinate continuous improvement initiatives, including 8D problem solving, Kaizen events, BPI initiatives, Six Sigma projects, and other structured methodologies.
• Maintain full accountability for quality performance with the authority to stop production or shipment to protect customers and the business.
• Develop, coach, and evaluate the quality team, including performance management, capability development, succession planning, and talent progression.
• Be the acting supervisor for plant quality inspectors.

Required (Basic)

Qualifications:

Preferred Qualifications:

• Bachelor’s degree in engineering or business from an accredited institution.
• Minimum of 5 years’ experience in quality, manufacturing or engineering.
• Minimum of 2 years’ experience developing and leading strategic quality, manufacturing or engineering projects.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1, H-1B, H-1B cap registration, O-1, E-3, TN status, 1-485 job profitability, etc.
• Technical Degree.
• ASQ CQE or CMQOE Certification.
• Six Sigma Blackbelt or Greenbelt Certification.
• ISO
  9001 experience.

• Ability to read and interpret engineering drawings, blueprints, specifications, and GD&T.
• Strong knowledge of metrology, including use of inspection equipment (calipers, micrometers, scales).
• Proficiency in quality tools and methodologies such as SPC, capability studies, PFMEA, GR&R, root cause analysis, and corrective action processes.
• Familiarity with Lean manufacturing and Six Sigma principles.
• Understanding of ISO/TS standards, EQMS criteria, and quality system requirements.
• Knowledge of assembly processes and material flow within a manufacturing environment.
• Strong oral and written communication skills with the ability to communicate at all organizational levels.
• Effective problem-solving, teamwork, negotiation, and conflict resolution skills.

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