Inventory Specialist

Overview

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

We’re proud to be where the pets go to find everything they need to live their best lives for more than 60 years — from meals and toys to trusted supplies and expert support from people who get it. We are 29,000+ strong and operate in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers.

In 1999, we founded Petco Love and support thousands of local animal welfare groups nationwide, helping find homes for approximately 7 million animals through in-store adoption events.

As an Omni Specialist, you play a key role in delivering seamless, efficient omnichannel experiences that connect our customers to the products they need, when and how they want them. With a primary focus on Ship-from-Store (SFS) and Omni Channel execution, you support daily operational excellence within the Pet Care Center (PCC). You ensure accurate picking, packing, shipping, and inventory flow while also supporting merchandise receiving, stocking, and customer service as needed.

This role is ideal for someone who enjoys operational precision, teamwork, and problem-solving in a fast-paced environment.

• Support a safe, clean, and compliant Pet Care Center environment for pets, customers, and partners.
• Adhere to and promote all safety, loss prevention, and operational procedures.
• Escalate issues or concerns appropriately to the Leader on Duty.

• Provide friendly, helpful, and solution-oriented customer service when supporting the sales floor.
• Support customer interactions using Petco’s selling model as needed.
• Contribute to a collaborative, inclusive team culture focused on shared success.

• Execute daily Ship-from-Store (SFS) operations, including accurate picking, packing, labeling, and shipping.
• Support efficient Omni Channel execution to reduce processing time through process familiarity and operational discipline.
• Assist with receiving, unloading, and stocking merchandise and supplies in accordance with operational guidelines.
• Maintain accurate inventory flow and support quarterly and annual physical inventory counts.
• Complete Omni and SFS-related projects, including planogram sets, labeling, signage, fixture setup, RTV processing, and hazardous waste handling.
• Analyze on-site conditions versus plan, identify variances, and recommend or implement corrective actions.
• Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment are executed to standard.
• Communicate daily status updates to PCC leadership, including unfinished orders or required system corrections.
• Perform routine housekeeping tasks to maintain a clean, organized, and professional backroom and sales floor.
• Support special projects and additional operational tasks as assigned.

• Omni Channel & Operations:
  Ensure accurate, timely execution of SFS and Omni Channel processes.
• Maintain operational standards across backroom and sales floor environments.
• Support inventory accuracy, replenishment, and merchandise presentation.
• Follow all policies, procedures, and safety standards.

• Process register transactions accurately and efficiently when supporting the sales floor.
• Deliver a positive customer experience through professionalism and teamwork.

• High school diploma or GED required, or equivalent work experience.
• Strong attention to detail and organizational skills.
• Basic math proficiency and above-average communication skills.
• Ability to follow processes while applying sound judgment when needed.
• Strong teamwork and problem-solving skills.
• Genuine interest in animals and their care preferred.

• Minimum of 1…