Store Sales Clerk

Provide excellent customer service to customers in accordance with company guidelines. Help maintain the store on a daily basis as outlined on the shift duties checklist. Understand all sales procedures as explained by the Store Manager and/or the Assistant Manager. Perform any other tasks that the Store Manager requires for the overall profitable operation of the store.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Operate cash register, handle cash and credit transactions accurately, assist customers with item selections.
• Ring all sales immediately when customer approaches the sales counter and never keep a customer waiting at the sales counter while performing other tasks.
• Use suggestive selling as directed by the Manager and place customer purchases in an Apple Market bag.
• Operate fuel console to make fuel purchases easy and accurate for customers. Pay close attention to the fuel islands to reduce the risk of fuel “drive offs”.
• Have complete knowledge of guidelines for selling alcoholic beverages, tobacco, and lottery to ensure compliance with age restrictions.
• Report any loitering or suspicious activity to the Manager or Assistant immediately.
• Replace and fill merchandise on shelves and in coolers as required. Keep store aisles free of litter, boxes, and cases that could cause an accident.
• Report any product that does not scan or scans at an incorrect price to the Manager daily.
• Report any accidents of employees or customers immediately, complete an incident report, and fax that report to the corporate office as soon as possible.
• Complete daily shift balance report at the end of each shift.
• Do not smoke inside the store; always use the designated area outside for smoke breaks.
• Merchandise that you purchase for personal use must be paid for immediately and a receipt kept as proof of purchase.
• Report any malfunctions of equipment by placing a work order in Helpdesk pro located on the store computer.
• Keep the drink bar clean and stocked during each shift and always have fresh coffee available for customers.

• Accountability – Accept responsibility and account for actions.
• Communication, Oral – Communicate effectively with others using spoken word.
• Communication, Written – Communicate in writing clearly and concisely.
• Responsible – Be held accountable or answerable for one's conduct.
• Customer Oriented – Take care of customers’ needs while following company procedures.
• Reliability – Be dependable and trustworthy.
• Time Management – Utilize available time to organize and complete work within deadlines.
• Working Under Pressure – Complete tasks under stressful situations.
• Detail Oriented – Pay attention to minute details of a project or task.
• Diversity Oriented – Work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
• Honesty / Integrity – Be truthful and credible in the workplace.
• Friendly – Exhibit a cheerful demeanor toward others.
• Goal Oriented – Focus on a goal and obtain a predetermined result.

Education:

High School Diploma or equivalent.

Experience:

Sales experience preferred.

Computer

Skills:

Basic computer knowledge.

N/A

• Read, write, speak, and understand English at an eighth-grade level.
• React to a fire by lifting a fire extinguisher weighing 7 to 10 pounds and moving it to the fire area.
• Tolerate exposure to gasoline fumes and cleaning products.

• Stand:
  Constantly
• Walk:
  Frequently
• Sit:
  Occasionally
• Handling/Fingering:
  Frequently
• Reach Outward:
  Frequently
• Reach Above Shoulder:
  Frequently
• Climb:
  Frequently
• Crawl:
  Occasionally
• Squat or Kneel:
  Frequently
• Bend:
  Occasionally

• Lift/Carry: 10 lbs or less – Frequently
• 11-20 lbs – Frequently
• 21-50 lbs – Frequently
• 51-100 lbs – Occasionally
• Over 100 lbs – Occasionally

• Push/Pull: 12 lbs or less – Frequently
• 13-25 lbs – Frequently
• 26-40 lbs – Occasionally
• 41-100 lbs – Occasionally

Other

Physical Requirements:

Vision, hearing, touch, smell.

• Work in both controlled and uncontrolled climate settings.
• Outdoor responsibilities require ability to work in hot, cold, rain, snow, etc.
• Walk on slick surfaces inside and out from time to time.
• Work in a freezer with temperatures of 34°F up to 20 min at a time.