Medicare Sales Agent - Hybrid in Roanoke, VA

Overview

UHC is seeking dedicated sales professionals to be part of our team. Up to $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS. Guaranteed base pay + monthly sales incentive earning potential. Realistic Job Preview video. At United Healthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. Ready to make a difference? Join us to start Caring.

Connecting. Growing together. We are growing our team in Roanoke, VA and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary, and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses.

No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. If you reside near Roanoke, VA you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

Work Schedule

• Operating hours:
  Monday - Friday 7:00am - 7:30pm local time; your shift will be provided during training with rotational weekend work
• Full-time position with flexibility desired based on the seasonality of our business

Work Location

• Onsite training program in a standard day shift for 6 - 10 weeks
• Hybrid work models after training; up to 3 home days per week
• Site location: 3645 THIRLANE RD NW, Roanoke, VA

• Answer incoming phone calls from prospective members, identify the type of assistance and information needed with the goal of converting caller to a qualified lead and sale
• Follow up with members on questions or to review current or new products and services
• Navigate multiple computer systems to document member information while maintaining active listening and engagement with members
• Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of products to best meet their needs
• Assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
• Meet the goals established for the position in the areas of performance, attendance, and consumer experience
• Meet and maintain requirements for agent licensure, appointments, and annual product certification

• As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
• Compensation = Base pay + monthly sales incentive
• Average annual earnings $50K - $65K through a combination of base plus sales commissions
• Top performers can earn $80K (+)
• Sign-On Bonus up to $2,000 for unlicensed external applicants
• Sign-on Bonus up to $3,000 for licensed external applicants
• 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Fun and competitive work environment focused both on teamwork and individual success
• More information can be downloaded at: (Use the "Apply for this Job" box below)./uhgbenefits

• High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Must live within a commutable distance to our Roanoke, VA…