Retail Sales Associate

What You’ll Do

• Explain and demonstrate product capabilities and offer suggestions based on customer wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention
• Assist with opening and closing of the store retail environment
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support fellow sales agents when needed
• Continuously expand knowledge of current Cox products and competitor offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area

• Minimum: HS diploma/GED or up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions‑based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi‑task and prioritize in a service‑oriented, fast‑paced team environment
• Mobile within the store for long periods to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule including weekends, evenings, and holidays
• Ability to lift 25–50 pounds to manage stock room inventory
• Preferred:
  Some college experience in sales, business, and/or management
• One year of experience in sales, retail sales, or service industry
• Experience selling wireless/mobile products
• Fluency in Spanish, written and spoken

Targeted total compensation of $48,628 ($23.38/hr) while high earners reach an average annual compensation of just over $63,655 ($30.60/hr). Compensation includes a full‑time hourly base rate of $16.38/hr plus monthly targeted commissions of $1,279. Employees receive a ramp period of up to 2 months to adjust to commission earnings. Cox offers an uncapped commission plan and additional perks such as 401(k) with company matching and comprehensive medical benefits.

Employees are eligible for a minimum of sixteen hours of paid time off each month and seven paid holidays yearly. Additional paid time off may include bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Other benefits include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, or PTO).

Job Family:
Group Sales;
Position Type:
Individual Contributor;
Work Option:
Flexible Work;
Remote:
No. Must work at a specified Cox location. Work shift is day. Compensation is hourly at $15.29–$22.88/hour, with an annual incentive/commission target of $15,348.00.

Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other protected characteristic. Cox provides reasonable accommodations as requested by a qualified applicant or employee with disability unless it causes undue hardship.

Applicants must be authorized to work in the United States without future sponsorship. No OPT, CPT, STEM/OPT, or visa sponsorship is offered.