Account Manager - Branch Rental Outside Sales

Job Overview

The Branch Rental Sales Account Manager is a revenue‑driving leader responsible for growing rental market share through aggressive outside sales, strategic customer acquisition, and disciplined fleet and cost management. The role owns the full commercial performance of the branch – from prospecting and closing new business to retaining and expanding existing accounts – while building and developing a high‑performing team. Success is measured in revenue growth, margin improvement, and rental fleet utilization.

• Base Pay: $55,000 + Uncapped Commission
• Average 1st Year Commission: $20,000 to $30,000
• Dental, Vision, Medical, 401(k), Paid Time Off, Mileage Reimbursement, Cell Phone or cellular stipend

• Drive new business through proactive outside sales activity, including prospecting, appointment setting, and closing
• Conduct regular customer retention visits and account reviews to identify expansion opportunities and ensure satisfaction
• Overcome objections and articulate the value of Ryder's rental solutions to decision makers
• Develop fleet planning recommendations for the Director of Rental based on customer pipeline and market trends
• Maximize rate opportunities within the market to protect and grow margin

• Ensure customers are placed in rent‑ready vehicles and that all contracts are accurately completed
• Monitor and analyze Fleet Management Reports to proactively address problem vehicles and maintain fleet standards
• Oversee accounts receivable, cash controls, and contract accuracy including mileage and day extensions
• Maintain fleet appearance and maintenance at company standards

• Recruit, hire, and develop branch talent with a focus on sales performance and customer service excellence
• Provide ongoing coaching, training, and performance management
• Identify individual strengths and development areas; build a team capable of sustaining growth

• Maintain and grow the branch customer database with current, accurate information
• Provide rental counter training and supervision
• Perform other duties as assigned

• Proven ability to prospect, build pipelines, and close business
• Strong communicator with the ability to influence at all levels of an organization
• Self‑motivated and goal‑oriented with a drive for results and strong follow‑through
• Skilled at managing multiple priorities in a fast‑paced environment
• Able to build and lead effective teams
• Strong analytical skills with working knowledge of fleet and market dynamics
• Proficient in Microsoft Office (advanced required)

• Bachelor's degree in Business Administration or equivalent experience in a related field
• 5+ years of rental or sales experience required
• 3+ years in a rental product line including outside sales and counter supervision
• 2+ years of people management experience
• Advanced proficiency in Microsoft Office
• Deep understanding of marketplace conditions and rental fleet optimization
• Demonstrated knowledge of rental operations and asset management

Ryder is proud to be an Equal Opportunity Employer and a Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.