Residential Sales Consultant I

Welcome! As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This outside sales role blends consultative selling, customer education, and relationship management. You will maximize success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.

• Consultative Selling: present tailored comfort options for high‑efficiency HVAC and water heater systems to new and established customers.
• Customer Experience Champion: build lasting relationships through a customer‑focused approach, ensuring satisfaction, trust, and retention.
• Sales Generation: drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• On‑site
  
  Collaboration:
  
  partner with technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements.
• Industry Expertise: remain a market expert, staying updated on the latest trends, energy‑efficient technology, and innovative service methods.

• Education:
  
  high school degree or GED required; bachelor’s degree or related professional sales certifications preferred.
• Experience:
  
  2+ years of proven sales experience, preferably in direct‑to‑consumer (B2C) selling.
• Skills:
  
  strong business development abilities, excellent negotiation skills, and a talent for closing sales.
• Communication: demonstrated ability to educate customers and present technical concepts clearly.
• Commitment: dedication to providing high‑quality, customer‑focused service.

• Valid driver’s license with an acceptable driving record.
• Demonstrated ability to learn and adapt to new technology and sales techniques.

Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.

Available to work flexible hours to meet customer demand and on‑call shifts as needed, with a consistent positive attendance record.

Top performers earn exceptionally well through a competitive base salary plus commission. Average sales professionals earn between $90,000 and $120,000 annually, with top earners exceeding this range.

We believe in training, mentorship, and investing in your professional development.

Company‑sponsored medical, dental, and vision plans.

Smartphone, tablet, uniforms, and a tool replacement program are provided.

Company‑paid life insurance plus optional short/long‑term disability coverage for you and your family.

Generous paid time off and a supportive work environment.

Minimum experience:

0‑2 years; minimum education: bachelor’s degree.

Service Experts Heating & Air Conditioning is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talenta

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.